Kronsys Inc.is hiring for the following positions subject to travel within US:

POSITION:    Technical Infrastructure Business Analyst                                           [Post Start date on Nov 16th 2017]

JOB DESCRIPTION:    

  • Manage project budgets with Microsoft Project and ensure resources are aligned with approved limits.
  • Perform technical planning, systems integration, verification and validation, and supportability and effectiveness for total systems. 
  • Gather infrastructure requirements and facilitate the infrastructure project needs for Application migration / Datacenter migration.
  • Design and document Configuration diagrams and Work Plan Tasks and to drive the implementation of the configuration and architecture according to the work plan.
  • Perform feasibility analysis, scopes projects, and works with the project management team to prioritizes deliverables, and negotiate on product functionalities.
  • Create detailed Business Requirement Document (BRD) and translated it into functional specifications. 
  • Travel to client sites is required.

 EXPERIENCE/QUALIFICATIONS: Master's degree in Computer Science, Information Systems, or closely related.

 SKILLS : SharePoint, ETL, Visio, MS Project, Excel, JIRA, BMC Remedy

 JOB LOCATION/ WHERE TO APPLY: Kronsys Inc. 6512 Six Forks Rd Ste 304A Raleigh, NC 27615

 

 

Kronsys Inc.is hiring for the following positions subject to travel within US:

POSITION:   Genesys Engineer                                                        [Post Start date on Oct 30th 2017]

JOB DESCRIPTION:         

  •          Perform Impact analysis, document requirements, and implement application as per requirements and design.
  •          Create general infrastructure for Genesys framework and CTI support for call center
  •          Implement Genesys Framework Routing Strategies and Routing Suites.
  •          Create and perform unit testing and hand over the code to QA
  •          Analyze and translate functional specifications into technical specifications.
  •          Utilize Web Service Descriptor to consume web services residing on the different application servers
  •          Perform setup, installation and maintenance of CTI Environment for voice and email routing
  •          Implement custom CC pulse+, CC Analyzer and Call Concentrator apps
  •          Travel to client sites required.

 EXPERIENCE/QUALIFICATIONS : Master’s degree in Computer Science, Electrical Engineering, or closely related

 SKILLS : Genesys Framework, Voice and Media routing, Universal Routing Strategies using IRD, CCPulse Genesys, Voice Portal (GVP), Genesys Administrator

JOB LOCATION/ WHERE TO APPLY: Kronsys Inc. 6512 Six Forks Rd Ste 304A Raleigh, NC 27615